Privacy Policy
Welcome to the Tivoli.ua online store (hereinafter referred to as "Tivoli" or the website tivoli.ua).
Please read our Privacy Policy carefully.
This Privacy Policy explains our rules for collecting, using and disseminating information that you may submit to our site and applies to the entire tivoli.ua site. The user has all rights regarding the protection of his personal data, which are provided for by the current legislation of Ukraine, in particular, the Law of Ukraine "On Protection of Personal Data".
In some cases, we may publish separate privacy notices for certain sections of the site.
If you need additional information about how your personal data is processed on the tivoli.ua website, please send a request by email to info@tivoli.ua
Last updated: June 25, 2024.
DATA COLLECTION AND USE
The website tivoli.ua collects and stores only the personal data that is necessary to fulfill its obligations to the User.
Personal data may be used for the following purposes:
providing Services to the User;
User identification;
interaction with the User;
sending advertising materials, information and requests to the User;
conducting statistical and other research;
processing of User payments;
monitoring of User transactions in order to prevent fraud and illegal actions
Tivoli may collect personal information that you voluntarily provide when:
ordering goods;
participation in promotions or competitions;
filling out our questionnaires and surveys;
subscriber registration on our website;
communicating with us via regular mail, email or telephone.
The website tivoli.ua collects, processes and stores the following data, among other things:
your last name, first name, patronymic;
postal and email address;
phone number;
purchase history;
chat conversations, your complaints about our products or service;
your requests to us in any other way;
recording conversations;
a list of products that we offered you during advertising campaigns;
products sold through the Tivoli chain that you preferred.
Such information is collected and used with your consent, in accordance with the current legislation of Ukraine, within the framework of the Tivoli Company. The information is not transferred or disclosed to third parties and its use is limited to the purposes for which the information was collected in accordance with the provisions of this Privacy Policy.
It is not considered a violation of the obligations to disclose information in accordance with reasonable and applicable legal requirements. The User agrees to the transfer of his data to the Site for the purpose of fulfilling the concluded contracts and the obligations assumed by the Site in accordance with them for the sale and delivery of goods to the User, as well as for advertising purposes. The User's consent is expressed by indicating the information in the relevant columns when placing an order. The Site is not responsible for the information that was provided by the User on the Site in a publicly available form.
COOKIES, VISITING INFORMATION
When you visit our site, we send one or more cookies to your computer or other device. Cookies are used to improve the quality of the services provided: store user preferences, track user-specific trends, for example, the most popular pages. Tivoli.ua also uses cookies in advertising services, and also transfers them, including cross-border, to manage ads on sites across the Internet.
When you access our Site through a browser, application or other client, our servers automatically record and transmit certain information for the purpose of fulfilling the concluded contracts. These server logs may contain information such as IP address, browser type and language, date and time of the request, as well as one or more cookies that can be used to identify your browser or account.
OTHER SITES
This Privacy Policy sets out the general principles of Tivoli's use of information. By accessing, browsing and using this site, or by providing Tivoli with your personal information, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not provide us with your personal information.
This privacy policy applies only to the site tivoli.ua . We do not control the sites that use information from our site or to which links are provided from our site. These sites may place their own cookies on your computer, collect data, or request personal information from you.
Upon receipt of a formal written complaint, we consider it our duty to contact the user who submitted the complaint regarding their claims or concerns. We will cooperate with the relevant regulatory authorities, including local data protection authorities, to resolve issues of personal data transfers that cannot be resolved between tivoli.ua and the individual.
CHANGES TO PRIVACY POLICY
The website tivoli.ua has the right to make changes and additions to this privacy policy.
All updates and additions to the privacy policy are published on this page.
COMPLIANCE WITH REQUIREMENTS
INFORMATIONAL MAILOUTS:
By registering on the Site, you agree to receive promotional and informational newsletters from us. These newsletters contain information about products, upcoming promotions, raffles and other Site events.
You can unsubscribe from the newsletter at any time by clicking on the appropriate link in the letter or by writing to the support service.
Newsletters are sent in the form of a letter to the email address and/or a short message (SMS) to the phone number you specified during registration or in your Personal Account.
In addition, the information we collect may be used for the following purposes:
To provide, support, protect and improve our Site, and to develop new services. To protect the rights and property of tivoli.ua and our users. Before using information for purposes other than those specified when it was collected, we will ask you for your permission to do so.
The site tivoli.ua processes personal information on its servers in various countries. In some cases, users' personal information is processed outside the user's country.
PROVIDING ACCESS TO INFORMATION
We do not disclose users' personal information to companies, organizations, and individuals not affiliated with the tivoli.ua website, except in the following cases:
The user has given their consent to this.
We may provide information about you to companies, organizations, or individuals not affiliated with tivoli.ua if you have consented to this.
For processing by third parties
We may provide personal data for processing to our subsidiaries and affiliates, as well as other trusted organizations and individuals, in accordance with our instructions, privacy policy and other security requirements.
As required by law
We have a reasonable belief that access, use, preservation or disclosure of such information is reasonably necessary to:
Comply with any applicable laws, regulations, legal process requirements, or valid requests from government authorities
Compliance with applicable Terms of Sale of Goods and Services, including investigation of potential violations
Detecting and preventing fraudulent activities, as well as resolving security issues and troubleshooting technical problems
Protection against an imminent threat of harm to the rights, property, or safety of the tivoli.ua website, its users, or the public, as required or permitted by law.
If the tivoli.ua website participates in a merger, acquisition, or any other form of sale of part or all of its assets, we guarantee the confidentiality of any personal information that may be involved in this transaction.
INFORMATION PROTECTION
The website tivoli.ua provides proper protection of Personal and other data in accordance with the Legislation and takes necessary and sufficient organizational and technical measures to protect Personal Data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.
CHANGE OF PERSONAL DATA
The User may at any time change (update, supplement) Personal Data in the Personal Account or by sending a written application to info@tivoli.ua
The User has the right to delete Personal Data at any time by sending a written application to info@tivoli.ua
The User guarantees that all Personal Data is up-to-date and does not belong to third parties.
COMPLIANCE WITH REQUIREMENTS
This Privacy Policy sets out the general principles of Tivoli's use of information. By accessing, browsing and using this site, or by providing Tivoli with your personal information, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not provide us with your personal information.
WE REGULARLY CHECK COMPLIANCE WITH THIS PRIVACY POLICY
Upon receipt of a formal written complaint, we consider it our duty to contact the user who submitted the complaint regarding their claims or concerns. We will cooperate with the relevant regulatory authorities, including local data protection authorities, to resolve issues of personal data transfers that cannot be resolved between tivoli.ua and the individual.